Quality

| Quality Management Systems

iWave Systems is an ISO 9001:2015 Certified Company by TUV-NORD and focuses on continual improvement.

iWave Quality Policy:

“As a dependable technology partner to our customers, iWave is committed to

  • Continually improve the QMS
  • Practice proactive risk management,
  • Meet the customers’ requirements consistently and
  • Deliver high quality solutions, services and support

for achieving customer satisfaction.”

iWave’s QMS covers in detail all the activities of Engineering & other Support Groups as well, in terms of Process maps, Checklists, Templates, Guidelines etc. iWave does an elaborate Internal Audit of all its functions at regular intervals by its trained Internal Auditors. iWave takes feedback from its customer on the services offered / deliveries done. Customers feedbacks are analysed and corrective measures are implemented on-time for continual improvement.

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